Operation Assistant

Full-time other-general

The Operations Assistant is to assist all aspects of daily store operation remotely - front desk reception duties, supplies ordering, inventory management, membership management, customer services inquiries. Appearing in front of the camera is not required in this role. Duties include answering incoming phone calls and voice mails, respond to customers requests, assist in time clock and daily check out sales reports, research on billing issues, assist guests with questions regarding services and products, charging for services performed, email timely replies, review purchases details for proper charges and refunds, supplies ordering and inventory management. Duties and Responsibilities (Perform remotely): Assist in day-to-day operation of the store remotely. Review flow of appointments, proper breaks and time off. Assist in Scheduling tasks. Accurately book, change and cancel appointments. Ability to explain clearly detailed descriptions of treatments, memberships, packages, services, ...