Location
acton, on, Canada
Posted
July 20, 2026
Job Description
Join Permacon as a Customer Experience Manager and lead efforts to enhance service in Ontario's Southwestern region. Manage a team focused on customer satisfaction and operational excellence.
This role, based in the Milton Office, requires supervision of approximately ten team members, including Customer Experience Coordinators and Dispatchers. You will develop staff talent, implement customer service best practices, and liaise effectively with production and sales teams. This opportunity focuses on logistics, inventory control, and problem-solving skills to drive customer satisfaction.
Key Responsibilities:
• Direct and mentor a Customer Experience team
• Ensure effective execution of service and logistics policies
• Develop training programs for team members
• Maintain strong relationships with internal teams
• Oversee customer information management
Requirements:
• Diploma in business administration or relevant experience
• Minimum 5 years in customer s...
This role, based in the Milton Office, requires supervision of approximately ten team members, including Customer Experience Coordinators and Dispatchers. You will develop staff talent, implement customer service best practices, and liaise effectively with production and sales teams. This opportunity focuses on logistics, inventory control, and problem-solving skills to drive customer satisfaction.
Key Responsibilities:
• Direct and mentor a Customer Experience team
• Ensure effective execution of service and logistics policies
• Develop training programs for team members
• Maintain strong relationships with internal teams
• Oversee customer information management
Requirements:
• Diploma in business administration or relevant experience
• Minimum 5 years in customer s...