Location
milton, halton region, Canada
Posted
June 27, 2026
Job Description
Step into the role of Customer Experience Manager at Permacon, based in Milton, to enhance client relations across Ontario’s Southwestern area. Manage a team dedicated to delivering exceptional customer service.
The Customer Experience Manager will supervise Customer Experience Coordinators and a broader team, ensuring the successful implementation of Sales policies to drive customer satisfaction. Your role is pivotal in securing effective order management and fostering key partnerships.
Key Responsibilities:
• Lead and mentor the Customer Experience team
• Supervise three Coordinators and team members in various locations
• Develop and enforce Sales procedures for customer engagement
• Maintain strong ties with sales, planning, and production teams
• Enhance service quality in logistics and order processing
Requirements:
• College diploma in business administration or similar
• At least 5 years of Customer Service experience and 3 years in supervision
...
The Customer Experience Manager will supervise Customer Experience Coordinators and a broader team, ensuring the successful implementation of Sales policies to drive customer satisfaction. Your role is pivotal in securing effective order management and fostering key partnerships.
Key Responsibilities:
• Lead and mentor the Customer Experience team
• Supervise three Coordinators and team members in various locations
• Develop and enforce Sales procedures for customer engagement
• Maintain strong ties with sales, planning, and production teams
• Enhance service quality in logistics and order processing
Requirements:
• College diploma in business administration or similar
• At least 5 years of Customer Service experience and 3 years in supervision
...