Onsite Support Analyst

Sundial

Full-time Other-General
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Location
edmonton, division no. 11, Canada
Posted
June 17, 2026

Job Description

Work Location: Edmonton Corporate Office

Reporting to the Supervisor, On-Site Support, the On-Site Support analyst will join a team that is responsible for providing on-site support to SNDLโ€™s corporate, production, and retail environments. The analyst will work closely with the various faucets within our organization, so customer service experience and skills are a โ€œmust haveโ€. The ideal candidate should also have a passion for technology and helping others. This position will be based out of our Kelowna office.

Responsibilities

  • Complete tickets submitted to the allocated ConnectWise board(s) tickets in adherence within the procedures set forth by the Supervisor, Onsite Support.
  • Allocation, tracking, and inventory of SNDLโ€™s Business Technology assets.
  • Assist with logistics, shipping/receiving to/from stores, office locations, manufacturing facilities, and cultivation plants.
  • Contribute to and execute a consistent imaging/hard...