Location
burnaby, metro vancouver regional district, Canada
Posted
July 04, 2026
Job Description
Be a vital part of Infosys as an Onsite Lead driving Seeburger integration processes. Leverage your extensive IT experience in B2B/EDI to enhance operational effectiveness and client satisfaction.
This opportunity focuses on managing L2 support operations and mentoring teams for seamless delivery. You will ensure adherence to ITIL practices while facilitating communication between business and technical stakeholders. Your contributions will be key in enabling clients to adapt to changing landscapes through efficient solutions.
Key Responsibilities:
• Manage B2B/EDI platform support and operations
• Implement root cause analysis for performance optimization
• Ensure high availability and SLA compliance
• Oversee job monitoring and change management
• Provide ongoing status updates and service presentations
Requirements:
• Bachelor’s degree or equivalent experience
• At least 4 years in Information Technolog...
This opportunity focuses on managing L2 support operations and mentoring teams for seamless delivery. You will ensure adherence to ITIL practices while facilitating communication between business and technical stakeholders. Your contributions will be key in enabling clients to adapt to changing landscapes through efficient solutions.
Key Responsibilities:
• Manage B2B/EDI platform support and operations
• Implement root cause analysis for performance optimization
• Ensure high availability and SLA compliance
• Oversee job monitoring and change management
• Provide ongoing status updates and service presentations
Requirements:
• Bachelor’s degree or equivalent experience
• At least 4 years in Information Technolog...