Onsite IT Support Specialist (Tier 1)

Sutherland Global

Full-time Other-General
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Location
bogotá, bogotá, d.c., Colombia
Posted
July 25, 2026

Job Description

Sutherland Global is seeking an IT Support Specialist (Tier 1) for our Bogotá, Colombia office. The role focuses on remote first-line support, incident triage, and software deployments to ensure staff have the tools needed for success.

You will work with ServiceNow to manage tickets, assets, and knowledge; support includes Okta, Google Workspace, Workday, and JAMF across the enterprise. This onsite position requires strong English, teamwork, and customer service skills.

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