Onsite Customer Service Representative

Full-time other-general

Onsite Customer Service Representative Vacancy: 1 Work Arrangement: Onsite Location: Tallahassee, FL 32309 Employment Type: Contract Engagement Type: W2 or 1099 only; no C2C Final Interview: In person Position Overview Dhaka Technologies Limited is seeking a Customer Service Representative to support a public-sector education-related customer service program. The selected candidate will be responsible for answering calls from high school and college students regarding scholarship and grant-related inquiries. This role requires strong communication skills, professionalism, patience, computer proficiency, and the ability to remain calm and helpful when assisting callers who may be stressed or upset. Key Responsibilities Answer incoming calls from students regarding scholarship and grant programs. Provide accurate, professional, and courteous customer service. Listen carefully to caller concerns and respond clearly using available guidance and resources. Assist callers with general questi...