Online Performance and Operations Manager

Confidential

Full-time Marketing / advertising / PR
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Location
remote, remote, South-Africa
Posted
July 26, 2026

Job Description

WHO ARE WE? We are a fast-growing global digital business that manages a portfolio of premium subscription-based online communities. We are looking for a highly analytical, commercially minded professional to optimise performance, drive revenue growth, and lead a remote customer engagement team. WHO ARE WE LOOKING FOR? We're looking for someone who enjoys working with data, identifying trends, improving processes, and leading high-performing remote teams. This is not a customer support role. Instead, you'll own a portfolio of digital accounts, analyse performance metrics, implement optimisation strategies, and coach your team to achieve commercial objectives. WHAT WILL YOU DO? Performance Analysis & Revenue Optimisation Monitor and optimise key account performance metrics. Analyse conversion rates and customer engagement to identify growth opportunities. Test and refine promotional campaigns, messaging, and user journeys. Evaluate campaign performance using dashboards and reporting too...