Location
, davao del sur, philippines, davao del sur, Philippines
Posted
June 15, 2026
Job Description
Responsibilities
- Respond to customer inquiries via email, chat, or social media, providing accurate and timely assistance.
- Resolve customer complaints, troubleshoot issues, and escalation complex problems to appropriate teams when necessary.
- Maintain detailed records of customer interactions and feedback to improve service quality.
Qualifications
- Excellent written communication skills with a professional and friendly tone.
- Ability to handle multiple customer interactions simultaneously while maintaining attention to detail.
- Familiarity with customer service software, CRM tools, and basic computer applications.