Onboarding & Support Specialist — Startup with Equity & Unlimited PTO
Maple AI, Inc.
Full-time
Customer Service
Location
workfromhome, kwazulu natal, South-Africa
Posted
June 23, 2026
Job Description
A pioneering tech startup in South Africa is looking for a dynamic individual to join as a customer onboarding and support specialist. This role involves guiding new clients through setups, ensuring they receive live support, and addressing any issues that arise. Candidates should have strong English communication skills and 2–5 years of experience in customer support or SaaS roles. A growth-minded approach and responsiveness to customer needs are crucial. This position offers competitive salary, equity, and a supportive team culture.
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