Onboarding Specialist

Optix

Full-time Business Operations Specialists
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Location
Vancouver, British Columbia, Canada
Posted
July 23, 2026

Job Description

Weโ€™re Optix โ€” helping flex and coworking space operators build smarter, more automated spaces and better-connected communities. Our platform powers the digital backbone of coworking and flex spaces around the world, uniting automation, CRM, and community engagement tools into one seamless experience. We help our customers create beautiful, integrated, human-centered workspaces that run smoothly for managers and members alike.

Weโ€™re a passionate team that supports each other to do our best work. Youโ€™ll often find us sharing pour-over coffee, chocolate croissants, and big ideas about the future of work.

About the role

As an Onboarding Specialist, youโ€™ll be the first point of contact guiding new clients through onboarding onto the Optix platform. Your focus will be on running great onboarding calls, keeping clients on track to hit their milestones, and helping refine the AI tools that support our team in facilitating our onboarding process.

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