Location
ottawa, on, Canada
Posted
June 09, 2026
Job Description
Elevate customer service at White Cap as an On-Site Solutions Associate. This role requires strong communication skills and product knowledge to ensure client satisfaction and operational efficiency.
As an On-Site Solutions Associate, you will manage service commitments and closely assess customer needs. With a foundational knowledge base of our products, you will coordinate new customer setups, maintain a clean and organized on-site service, and serve as the primary contact for resolving issues. This position supports White Cap’s mission of Building Trust on Every Job.
Key Responsibilities:
• Coordinate timely setup of new customers
• Maintain accurate product knowledge for service
• Serve as point of contact for customer issues
• Track and manage service site visit logs
• Promote product lines and support marketing campaigns
Requirements:
• HS Diploma or GED preferred
• 0-2 years in sales or account management
• Valid Driver's License and clean record...
As an On-Site Solutions Associate, you will manage service commitments and closely assess customer needs. With a foundational knowledge base of our products, you will coordinate new customer setups, maintain a clean and organized on-site service, and serve as the primary contact for resolving issues. This position supports White Cap’s mission of Building Trust on Every Job.
Key Responsibilities:
• Coordinate timely setup of new customers
• Maintain accurate product knowledge for service
• Serve as point of contact for customer issues
• Track and manage service site visit logs
• Promote product lines and support marketing campaigns
Requirements:
• HS Diploma or GED preferred
• 0-2 years in sales or account management
• Valid Driver's License and clean record...