On-Site IT Support Specialist โ€“ L1/L2 (60%)

PROSTAFF

Full-time Other-General
Apply Now
Location
basel, basel stadt, Switzerland
Posted
July 25, 2026

Job Description

For a short-term client project in the Basel region, we are looking for an experienced Onโ€‘Site IT Support Specialist with strong Level 1 and Level 2 workplace support expertise.

  • Provide Level 1 and Level 2 technical support to users onโ€‘site
  • Test technical implementations and verify their correct functionality
  • Coordinate technical activities directly with end users and project stakeholders
  • Reimage and restage laptops, desktops and other workplace devices
  • Perform device replacements and support hardware rollouts
  • Set up and configure workplaces, including computers, monitors, peripherals and accessories
  • Troubleshoot hardware, software and device configuration issues
  • Document completed activities, incidents and technical findings
  • Escalate complex technical issues to the appropriate support teams
  • Proven experience in Level 1 and Level 2 IT support
  • Strong practi...