ON-SITE Helpdesk Representative

Robert Half Office Team

Full-time other-general
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Location
Tuskegee, AL, United States
Posted
July 21, 2026

Job Description

Description
Location: On-Site

Employment Type: Contract-to-Hire

Department: Information Technology

Reports To: IT Manager


Position Overview

Our client is seeking a customer-focused IT Help Desk Representative to provide on-site technical support for end users across the organization. This role is responsible for troubleshooting hardware, software, network, and account-related issues while delivering exceptional customer service to employees at all levels.

The ideal candidate is a problem solver with strong communication skills, hands-on technical support experience, and the ability to thrive in a fast-paced environment. This is a contract-to-hire opportunity with the potential for permanent employment based on performance and business needs.


Key Responsibilities

End User Support

+ Provide first-level technical support for desktop, laptop, mobile device, printer, and peripheral issues.
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