Ombudsman Assistant

EBANX

Full-time Other-General
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Location
Remote, Remote, Brazil
Posted
July 03, 2026

Job Description

About EBANX
At EBANX, we believe barriers are meant to be broken. We started our journey in Curitiba, Brazil, and today we are a global company operating in more than 29 countries, with offices in Curitiba, São Paulo, Shanghai, Singapore, and Johannesburg.
Our team of over 700 Ebankers around the world connects companies such as Uber, Netflix, Spotify, TikTok, Canva, Shopee, Meta, and Shein to millions of consumers in emerging markets, creating new opportunities and revolutionizing the future of digital payments.
Our mission is clear: to provide global access for everyone. We are guided by our #TamoJunto culture, which is built on four core pillars: Shape Tomorrow, Evolve Fast, Make It Happen, and Unlock the World.
If you want to be part of a fast-growing global company that is shaping the future of digital payments, EBANX is the place for you.
What You'll Do

Receive, register, classify, and track customer complaints, requests, and feedback submitted to the ...