Location
kuala lumpur, kuala lumpur, Malaysia
Posted
July 17, 2026
Job Description
SayHELLO to BIG Possibilities with Singtel KL (Sudong MY Sdn Bhd)! We are looking for an OLLC Operations Manager to lead the day‑to‑day operations of the OLLC provisioning team, ensuring timely service delivery, operational efficiency, and effective stakeholder management while driving continuous process improvement.
Responsibilities
- Operations Management & Service Delivery
- Lead the OLLC provisioning team to ensure customer orders are delivered within agreed service level agreements (SLAs).
- Monitor daily operational performance and implement improvements to enhance service quality and operational efficiency.
- Ensure provisioning activities are executed in accordance with operational standards and business objectives.
- Track operational performance and provide regular updates on service delivery and order status to management.
- Team Leadership & Performance Improvement
- Guid...