Officer - Customer Service (Eunos Service Centre)

Full-time Other-General

Joining C&C is a distinctive opportunity to develop your career within a successful organization where everyone respects each other and enjoys working together. We recognize your performance in both tangible and intangible ways, by providing you development opportunities.

Make Every Customer Experience Count

We're looking for a passionate Customer Service Officer who thrives in a fast-paced environment and enjoys making a real difference at every customer touchpoint. If you enjoy engaging with people, solving problems, and being part of a collaborative frontline team, this role is for you.

What You'll Do

As the face of our service centre, you will play a pivotal role in shaping each customer's journey:

• Deliver Exceptional Customer Experience: Be the first point of contact – welcoming customers, understanding their needs, and ensuring their service visit is smooth, efficient, and pleasant.
• Manage Service Appointments & Coordina...