Office Administrator (Customer Service Focus)
Done Right Chimney
Fulltime
Information and Record Clerks
Location
Leeds, Massachusetts, United States
Posted
July 08, 2026
Job Description
About the Role:
Done Right Chimney is seeking a dependable Office Administrator to manage front-facing customer service while supporting daily office operations. This is a fully in-person position based in our Williamsburg showroom, serving customers throughout Hampshire County.
Done Right Chimney is seeking a dependable Office Administrator to manage front-facing customer service while supporting daily office operations. This is a fully in-person position based in our Williamsburg showroom, serving customers throughout Hampshire County.
This role is best suited for someone who prefers a structured, hands-on work environment and takes pride in keeping an office running smoothly day to day. The position is primarily customer service driven, with administrative responsibilities that require organization, follow-through, and independent decision-making within established processes.
Key Responsibilities:
- Serve as the first point of contact for customers in person, by phone, and by email.
- Schedule service appointments accurately using company software.
- Prepare service contracts, job documentation, and permit applications.
- Maintai...