Ocean CX Lead: First-Time Resolution & Platform Rollout
Maersk Global Service Centres Philippines Limited
Full-time
Marketing & Media
Location
manila, metro manila, Philippines
Posted
July 26, 2026
Job Description
Maersk Global Service Centres Philippines Limited is seeking an Ocean Customer Experience Specialist to lead the strategic execution and continuous improvement of Ocean products within the Area, focusing on cost-to-serve optimization and first‑time issue resolution.
You'll drive platform rollout, work with cross-functional teams, and ensure high-quality, customer-centric operations in a dynamic shipping and logistics environment.
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