Ocean Customer Experience Manager - UAE SAU
Maersk
Full time
Advertising, Marketing, Promotions, Public Relations, and Sales Managers
Location
Pune, Maharashtra, India
Posted
June 26, 2026
Job Description
Has responsibility for all customer facing activities and for providing
a consistently high quality experience for new and existing customers
in a small/medium size cluster.Maintain a pro-active approach on Customer Engagement at Leadership level, by offering suggestions / solutions to move up the value chain Overall Delivery of Services to exceed expectation resulting in Customer Delight Display strong leadership skills, be able to lead, motivate and engage the direct reports/ larger te...
a consistently high quality experience for new and existing customers
in a small/medium size cluster.
Job Summary:
The Customer Experience Manager – Ocean is responsible for establishing and delivering integrated customer experience capabilities within the Ocean product scope. The role leads customer experience teams, drives proactive customer support, and ensures seamless delivery across cross‑functional teams and products, while supporting growth, retention, and customer satisfaction across assigned vertical portfolios.
Key Responsibilities: