KWS Berlin GmbH is looking for a Process Excellence Manager (m/f/d) - Order-to-Cash in the Order-to-Cash Department with knowledge of English and/or German.
This is a full-time permanent position at our Berlin-based entity.
Your responsibilities:
Own global order-to-cash process design (credit management, billing, collections, etc.), including RACI and control framework; act as design authority for end-to-end order-to-cash processesLead continuous improvement roadmap using Lean/Six Sigma principles; conduct maturity assessments and evolve the target operating modelEnsure compliance with policies, internal controls (ICS), segregation of duties, and audit requirementsDrive standardization and change management, including SOPs, training curriculum, and communicationDefine, harmonize and track process KPIs (DSO, collection cycle, cash allocation SLA, etc.); collaborate with Automation Lea...