Non-Voice CSR Associate

Caldwell Communications

Full-time IT & Technology
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Location
navotas, metro manila, Philippines
Posted
June 23, 2026

Job Description

Customer Service Representative – Technical

Metro Manila | Onsite

About Caldwell Communication

Caldwell Communication is actively hiring Customer Service Representatives in Metro Manila. We offer a competitive salary, performance-based incentives, paid training from Day 1, career growth opportunities, and a supportive people-first work environment. Our offices are conveniently located and easily accessible, providing the stability and professional environment you need to grow your career in the BPO industry.

Job Description

We are looking for Technical Customer Service Representatives to troubleshoot and support clients experiencing technical issues, providing clear solutions and professional guidance.

Responsibilities

  • Handle technical inquiries via phone, chat, or email
  • Troubleshoot software, hardware, or connectivity issues
  • Guide clients with step-by-step solutions
  • Document issues and resol...