Job Description
NOC Manager RACI Database
We are seeking a highly experienced and motivated NOC Manager to join our team in a permanent capacity. This is a critical role responsible for overseeing Network Operations Center (NOC) functions, with a specific focus on managing and optimizing our RACI (Responsible, Accountable, Consulted, Informed) database. You will lead a dedicated team, ensuring the robust and efficient operation of our critical infrastructure.
Key Responsibilities
Lead and manage day-to-day NOC operations, ensuring the stability, availability, and performance of all network and cloud infrastructure.
Develop, implement, and maintain the RACI database and associated processes to clearly define roles and responsibilities across incident, problem, and change management lifecycles.
Oversee and actively participate in incident management, driving timely resolution and effective co...