NOC Lead

Full-time Computer Occupations

Role:

NOC Lead

Business Unit:

Mannai Technologies

Job Description:

Mannai Networks, part of Mannai Technologies, provides end-to-end IT infrastructure solutions for enterprise, government, defense, and service-provider customers. The company’s services include networking, cybersecurity, collaboration, data center solutions, structured cabling, ELV, managed services, and 24×7 support.

We are looking for an experienced NOC Lead to manage and oversee 24x7x365 Network Operations Center activities. The role will be responsible for leading the NOC team, ensuring SLA compliance, managing escalations, improving service delivery, and maintaining high operational standards in line with ISF requirements.

Key Responsibilities

Oversee 24x7x365 NOC operations and ensure smooth daily service delivery.

Lead the NOC team and ensure compliance with ISF standards, SLAs, and ...