NOC Engineer

Full-time Engineering

## NOC EngineerApplylocations: Quezon Citytime type: Full timeposted on: Posted Todayjob requisition id: R12344We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!Role and Responsibilities Include: Network Monitoring and Incident Response • Actively monitor network performance metrics i.e. device status, packet loss, latency and bandwidth usage using network monitoring tools • Identify, analyze and respond to network alerts, alarms and performance degradation • Troubleshoot issues and escalate critical problems to relevant stakeholders Fault Management & Troubleshooting • Investigate network faults and service interruptions, identifying root causes and implementing corrective actions • Diagnosing network faults, implementing solutions and documenting resolutions to prevent future o...