No BPO experience needed - Ticketing Agent - Dayshift/Nightshift
Telesys BPO Hiring Solutions
Full-time
Other-General
Location
parañaque, national capital region, Philippines
Posted
June 09, 2026
Job Description
- Handle incoming customer calls related to ticket inquiries, reservations, and cancellations.
- Guide customers through the online ticketing system and troubleshoot any technical issues.
- Forward complex or unresolved concerns to the relevant department or supervisor for further support.
- Safeguard confidential customer data by adhering to established security protocols and guidelines.
- Guide customers through the online ticketing system and troubleshoot any technical issues.
- Forward complex or unresolved concerns to the relevant department or supervisor for further support.
- Safeguard confidential customer data by adhering to established security protocols and guidelines.