Location
, , philippines, , , philippines, Philippines
Posted
July 25, 2026
Job Description
Arch Global Services (Philippines) Inc. in Manila provides end-user IT support for Arch Capital's global network.
The Service Desk Analyst role is a night shift position focused on documenting recurring tasks, setting up user accounts, and diagnosing basic to moderate IT issues. You will collaborate with Helpdesk, Desktop Technology, and ATS teams to assist users, log incidents, restore service within SLA, and contribute to continuous improvement.
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