Night Guest Service Supervisor - Part time

Full-time Other

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Guest Services Manager , you’re not just overseeing day‑to‑day guest services operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

• Work 24 hours per week.
• Oversee guest services operations: manage day‑to‑day operations of all guest services functions, including bell services, luggage storage, package delivery, valet, parking, and related systems to ensure a seamless guest experience.
• Monitor and elevate service: track guest satisfaction, address service issues, and guide the team to implement improvements that enhance the guest experience.
• Manage department administration: lead budgeting, forecasting, policy enforcement, and spe...