Night Auditor

full-time Financial Clerks

Job Description

Key Responsibilities:

As Night Auditor, you will play a key role in ensuring the smooth overnight operation of the hotel, delivering exceptional guest service while accurately managing end-of-day financial processes. You will assist the Night Manager with auditing and balancing all hotel outlets, manage guest accounts and billing via Opera Cloud, and reconcile daily transactions across departments. You'll also handle guest inquiries, switchboard operations and wake-up calls, all while maintaining the highest standards of security, confidentiality and presentation at the front desk.

• Assist the Night Manager with end-of-day auditing and balancing for all hotel outlets.
• Ensure the highest standard of guest service during check-in, check-out, and throughout their stay.
• Accurately manage guest accounts, reservations, and billing using Opera Cloud.
• Maintain communication with all departments, handling guest...