New Balance Emea / Customer Service Agent (Part-Time) - German Speaker

Full-time Customer Service

We're Hiring: Customer Service Agent - German SpeakerAt Netzon Group, we're growing fast—and we're looking for motivated Customer Service Agents to join our International Team in Barcelona for our New Balance Campaign.If you enjoy helping people, communicating in a dynamic environment, and being part of a supportive, multicultural team, this role is for you.About the RoleAs a Customer Service Agent, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. You'll play a key role in delivering a positive customer experience and representing New Balance.Key ResponsibilitiesWork with customers to answer product information and resolve queries in a skillful and professional way.Put yourself in our customers shoes, analyze their problems and tailor solutions for them.Communicate with customers via phone, email, chat and social media.Become an expert and brand ambassador for New Balance.Maintain a high level of professionalis...