Location
warminster, england, United-Kingdom
Posted
May 28, 2026
Job Description
Ey Responsibilities
- Provide Tier 3 technical support for complex network issues affecting live production systems, training platforms, and business services.
- Act as the highest level of escalation for network-related incidents and service outages.
- Diagnose and resolve advanced networking issues across cloud, on-premise, and hybrid infrastructure environments.
- Support incident, problem, and change management processes in accordance with ITIL service management practices.
- Lead root cause analysis and remediation activities for major network incidents.
- Maintain and optimise network performance, reliability, and availability across operational environments.
- Support network configuration, upgrades, patching, and vulnerability remediation activities.
- Work closely with infrastructure, cloud, and platform engineering teams to support system deployments and network integrations.
- Monitor network...