Network Support Technician

Sharp Brains Solutions

Full-time Networks & Systems
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Location
christchurch, canterbury, New-Zealand
Posted
June 17, 2026

Job Description

Skill Set: Network Support Technician level 1

Language: English

Roll Type: Dispatch

Location: Christchurch, New Zealand

Days per week: On-Demand

Contract: B2B/Freelance

Job Summary

We are seeking a Network Support Technician Level 1 (NW L1) to provide first-line support for network infrastructure, connectivity issues, and end-user network-related incidents. The ideal candidate will have a basic understanding of networking concepts and experience supporting enterprise network environments.

Key Responsibilities

  1. Monitor network infrastructure and respond to network alerts and incidents.
  2. Troubleshoot basic LAN, WAN, Wiโ€‘Fi, and VPN connectivity issues.
  3. Provide firstโ€‘level support for routers, switches, access points, and firewalls.
  4. Configure and support network devices under senior engineer guidance.
  5. Perform cable patching, port activation, and basic network instal...