Job Description
About the Organisation
Join a national, mission‑driven Not‑for‑Profit (NFP) delivering business‑critical technology services. There’s stability, meaningful work, and a genuine commitment to treating people like individuals, not numbers.
Why This Role Matters
You’ll act as the primary escalation point for incidents the NOC can’t resolve—bridging operational support and engineering. You’ll troubleshoot performance issues, fibre/optical faults, routing anomalies, and connectivity problems, ensuring customers stay online and informed.
Why You’ll Love Working Here
You’ll be joining one of Australia’s most respected organisations—known for engineering excellence, reliability, and a culture that values continuous improvement. You’ll work alongside high‑calibre engineers, gain exposure to both IP and optical technologies, and play a pivotal role in keeping critical national in...