Network Support Coordinator

Full-time Computer Occupations

Job Description

The Network Support Coordinator will provide reactive support to any partner around the UK and Ireland, including critical assistance when necessary. You will proactively manage the onboarding of new partners with the support from internal teams. Additionally, the role requires identifying and reporting operational and commercial issues observed during planned training sessions in line with TPN roll-outs and KPI Management. Effective relationship management with Partners is essential.

Working hours: Monday to Friday, 37.5 hour week (occasional support required on a weekend.)

UK national travel is required as part of this role. Over night stays may be applicable when traveling.

This role can be based any where within the UK 

Key Duties of a Network Support Coordinator:

Provide physical assistance to Partners and TPN to ensure network service is robust.

Submit visit reports to your manager ...