Location
manila, metro manila, Philippines
Posted
June 02, 2026
Job Description
HTK is seeking an Operations Support Supervisor in Metro Manila, Philippines, to lead teams handling Fault Management and Event Management processes. The role requires a University Degree in Engineering, 4+ years in data communication, and CCNA certification. Responsibilities include managing ticket queues, ensuring customer satisfaction, and improving operational efficiency. Candidates should possess excellent communication skills, a strong troubleshooting background, and experience with ticketing systems such as ServiceNow or Remedy.
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