Network Operations Service Manager

PWC

Full-time Gestión y operaciones
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Location
buenos aires, ciudad autónoma de buenos aires, Argentina
Posted
July 11, 2026

Job Description

Line of Service : Advisory

Industry/Sector : Not Applicable

Specialism : IFS - Information Technology (IT)

Management Level : Manager

Job Description & Summary

Customer Support & Relationship Management

  • Act as the regional escalation point for network-related customer issues, ensuring timely resolution and effective communication.
  • Build and maintain strong customer relationships, understanding business needs and aligning network services with customer objectives.
  • Lead regular service review meetings to assess performance, address concerns, and identify improvement opportunities.

Process Improvement

  • Drive continuous improvement initiatives to enhance service quality, operational efficiency, and team productivity.
  • Develop, maintain, and govern network operations and support SOPs, ensuring consistency and compliance.
  • Apply indu...