Location
singapore, singapore, Singapore
Posted
July 20, 2026
Job Description
About Us
Logicalis Asia Pacific is an AI‑driven technology integrator with expertise across cloud, connectivity, collaboration, cybersecurity, and managed services. Operating in 30 territories and serving 10,000+ clients worldwide, we deliver lifecycle services that provide real‑time visibility and intelligence across our clients' digital ecosystems.
Responsibilities- Understand the process and practices related to Support Templates and Standard Operating Procedures.
- Take lead and drive critical incidents with team and vendors to reduce resolution time or provide a workaround.
- Perform IOS upgrades and patches to maintain a bug/vulnerable‑free environment.
- Handle complex network and security production issues, identifying and isolating faulty paths to minimize customer impact.
- Collaborate with principal vendors, partners, and customers to deliver permanent resolution within specified timelines.
- Conduct vul...