Location
singapore, singapore, Singapore
Posted
July 24, 2026
Job Description
Key Responsibilities
- Understand the process and practices related to Support Templates and Standard Operating Procedures.
- Take lead and drive critical incidents with team and vendors to reduce resolution time or provide workaround.
- Extensive professional experience focused on Cisco products, with a strong proficiency in at least two additional products such as Aruba, Fortinet, or Palo Alto, providing an extra advantage.
- Perform IOS upgrades and patches to fix software and ensure that the environment is bug/vulnerable free by keeping system with up-to-date software.
- Effectively handle complex network and security production issues adeptly, offering swift workarounds or resolutions by identifying and isolating faulty paths to minimize customer impact. Collaborate with principal vendors, partners, and customers to deliver a permanent resolution within the specified timelines.
- Have expertise in conducting vulnerability asse...