Job Description
Job Purpose
Project Delivery & Support
Qualification
BE/BTech/BSc
Experience
8 - 10 Years
Responsibilities (includes tasks and authorities)
Technical SME for the technologies listed in the Competency table below.
Handle Medium & Large projects.
Deliver Projects within schedule and budgets.
Critical customer incidents/breakdowns troubleshooting them within the agreed service levels for self and team.
Adherence to Process Policies & Procedures
Maintain and acquire Certifications as per Business Requirements for self and team.
Escalating and coordinating with SMEs/vendors for critical cases and major implementation related issues.
Willing to work on-field at customer premises for undertaking Projects & Support functions based on the requirement.
Provide a consultative approach in delivering Projects & Support Functions which can lead to additional opportuni...