Network Engineer

StarHub

Full-time Computer Occupations
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Location
Singapore, Singapore, Singapore
Posted
June 13, 2026

Job Description

Job Description


  • Provide Level 2 onsite support for Palo Alto NGFW and Datacom network infrastructure.

  • Ensure timely incident resolution and service restoration within agreed SLAs.

  • Perform root-cause analysis and implement corrective and preventive actions.

  • Maintain accurate documentation of configurations, policies, network diagrams, and operational records.

  • Collaborate with Day #1, Cybersecurity, Service Management, and Vendor TAC teams to ensure seamless service delivery and knowledge transfer.

  • Troubleshoot and resolve security and network incidents involving Palo Alto firewalls (policy issues, NAT, VPN, IPSec, SSL VPN, Threat Prevention, URL Filtering, etc.).

  • Manage firewall rule reviews, policy optimization, log analysis, and security posture improvements.

  • Perform configuration updates, firmware upgrades, patching, and change implementations following ITIL processe...

    • Job Details

    • Job Type
      Full-time
    • Category
      Computer Occupations
    • Date Posted
      June 13, 2026
    • Application Deadline
      July 23, 2026