Location
saskatoon, division no. 11, Canada
Posted
June 15, 2026
Job Description
Drive IT service excellence at Nutrien as the NBS IT Support Delivery Manager. Your mission involves transforming strategic visions into measurable outcomes and aligning services with business needs.
This leadership role demands a skilled professional who can oversee cross-team coordination and ensure performance accountability. With a strong background in ITIL practices, you will manage continuous improvement initiatives, particularly in a complex operational environment, enhancing service delivery standards.
Key Responsibilities:
• Translate senior management objectives into operational plans
• Drive continuous improvement initiatives across desks
• Ensure reliable execution through issue management
• Analyze service performance with data insights
• Implement ITIL practices for incident and request management
Requirements:
• Bachelor's in Information Technology or Business
• 10+ years leading service operations
• Expertise in service integration and p...
This leadership role demands a skilled professional who can oversee cross-team coordination and ensure performance accountability. With a strong background in ITIL practices, you will manage continuous improvement initiatives, particularly in a complex operational environment, enhancing service delivery standards.
Key Responsibilities:
• Translate senior management objectives into operational plans
• Drive continuous improvement initiatives across desks
• Ensure reliable execution through issue management
• Analyze service performance with data insights
• Implement ITIL practices for incident and request management
Requirements:
• Bachelor's in Information Technology or Business
• 10+ years leading service operations
• Expertise in service integration and p...