National IT Support Manager

Insight Global

Full-time other-general
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Location
Miami, FL, United States
Posted
July 22, 2026

Job Description

Job Description
Our client is seeking a National IT Support Manager to lead and develop a distributed IT support organization responsible for supporting care centers and corporate operations across the United States.
This individual will oversee daily support operations, manage a team of approximately 15 technicians and leaders, establish IT service management standards, and drive continuous improvement initiatives across the organization. The role requires a strong people leader who can balance operational oversight, process improvement, customer service, and strategic thinking.
This position is ideal for a candidate who enjoys building scalable processes, leading remote teams, analyzing operational metrics, and creating a high-performing support organization

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that belie...