Location
Concord, NH, United States
Posted
July 08, 2026
Job Description
I. Job Summary
Generates revenue growth by utilizing a consultative selling approach in the retention of current WM National Accounts. Manages existing business relationships in order to achieve budgeted sales goals by developing and implementing sound retention strategies, utilizing strong negotiation efforts to preserve business, and securing contract agreements from previously non-contracted customers.
II. Essential Duties and Responsibilities
+ Establishes and maintains a high level of customer satisfaction for National Accounts. This includes meeting customer retention goals. Communicates to and works with the Retention Manager to resolve unique customer issues.
+ Reduces lost national accounts by diffusing cancellation requests. Meets or exceeds sales call activity goals for proactive account retention.
+ Increases revenue and profitability by executing sound plans on retention calls to improve the customers’ service and/or profitability.
+ Matches WM services w...
Generates revenue growth by utilizing a consultative selling approach in the retention of current WM National Accounts. Manages existing business relationships in order to achieve budgeted sales goals by developing and implementing sound retention strategies, utilizing strong negotiation efforts to preserve business, and securing contract agreements from previously non-contracted customers.
II. Essential Duties and Responsibilities
+ Establishes and maintains a high level of customer satisfaction for National Accounts. This includes meeting customer retention goals. Communicates to and works with the Retention Manager to resolve unique customer issues.
+ Reduces lost national accounts by diffusing cancellation requests. Meets or exceeds sales call activity goals for proactive account retention.
+ Increases revenue and profitability by executing sound plans on retention calls to improve the customers’ service and/or profitability.
+ Matches WM services w...