Location
Schenectady, NY, United States
Posted
July 22, 2026
Job Description
**Job Description Summary**
We are seeking a detail-oriented and collaborative Operations Specialist to provide comprehensive support to the Customer Performance Directors and the broader Customer Performance Management organization. This role will be instrumental in driving the Customer Performance transformation by enhancing data management capabilities, streamlining customer reporting, and establishing standard work across the organization. The ideal candidate will provide operational rigor to help our leadership team maintain consistency and drive excellence in how we support our customers.
**Job Description**
**Operational Support & Data Management** Provide direct support to Customer Performance Directors to ensure operational consistency and high-quality reporting.
+ Maintain and improve data management systems to ensure accuracy, transparency, and accessibility of key performance metrics.
+ Develop and streamline reporting templates to provide ...
We are seeking a detail-oriented and collaborative Operations Specialist to provide comprehensive support to the Customer Performance Directors and the broader Customer Performance Management organization. This role will be instrumental in driving the Customer Performance transformation by enhancing data management capabilities, streamlining customer reporting, and establishing standard work across the organization. The ideal candidate will provide operational rigor to help our leadership team maintain consistency and drive excellence in how we support our customers.
**Job Description**
**Operational Support & Data Management** Provide direct support to Customer Performance Directors to ensure operational consistency and high-quality reporting.
+ Maintain and improve data management systems to ensure accuracy, transparency, and accessibility of key performance metrics.
+ Develop and streamline reporting templates to provide ...