Mystery Shopper

Terry Soot

Part time Baggage Porters, Bellhops, and Concierges
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Location
Como, Lombardy, Italy
Posted
June 22, 2026

Job Description

Key Responsibilities


  • Review the spa’s website before the visit to understand available services and booking options.

  • Make a telephone enquiry and booking for a standard facial treatment or massage (up to 60 minutes).

  • Arrive at the spa early and observe the waiting area and reception environment.

  • During the visit, allow staff to assess your needs and recommend treatments, rather than requesting a specific service immediately.

  • Discreetly identify the staff members involved in the experience (via name badges or by politely asking their names).

  • Observe service quality, professionalism, and overall guest experience throughout the visit.

  • Take clear photos during the visit where appropriate.

  • Keep the receipt for reimbursement.

    • Reporting Requirements

  • Submit a detailed evaluation report within 24 hours after the v...

    • Job Details

    • Job Type
      Part time
    • Category
      Baggage Porters, Bellhops, and Concierges
    • Date Posted
      June 22, 2026
    • Application Deadline
      August 01, 2026