Multilingual Technical Support Specialist

Capita

Full-time Computer Occupations
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Location
Kraków, Lesser Poland Voivodeship, Poland
Posted
June 15, 2026

Job Description

Description

:

What you’ll be doing:

  • Supporting customer through different channels (inbound calls and messages)
  • Analysing and solving customer’s queries
  • Sharing information on administrative and technical requests (products, invoices, etc.) 
  • Making changes to the system 
  • Forwarding faults or calls to other departments.
  • Upselling and promoting products.

    •  Skills you need to succeed:

  • German/French AND ITALIAN at C1 level or above
  • English at B1/B2 lvlwould be an asset.
  • Customer oriented attitude
  • Excellent organizational and communication skills
  • Good knowledge of MS Office
  • Willingness to work in shifts: 5 days a week, 40 hours (7am-10pm, Monday-Sunday)
  • Willingness to work on the basis of a mandate contract for a period of two weeks. The next contract is an employment contract for an indefinite period.

    •  What’s in it for you:

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    Job Details

    • Job Type
      Full-time
    • Category
      Computer Occupations
    • Date Posted
      June 15, 2026
    • Application Deadline
      July 25, 2026