Location
pasig, metro manila, Philippines
Posted
June 14, 2026
Job Description
Position Description
We are one of the world’s largest IT and business consulting services firms. Join CGI Philippines.
Responsibilities
- Resolve issues utilizing excellent customer service skills, problem solving skills, technical thinking/reasoning skills, and a high level of individual judgment to ensure outcomes of customer satisfaction.
- Receive and respond to user inquiries and requests via telephone, email, and case tracking system professionally and with speed, accuracy, and proficiency.
- Produce quality work and results.
- Ensure fast and accurate turnaround of work.
- Solve problems using agreed upon procedures.
- Develop a comprehensive understanding and mastery of all tools.
- Remain updated on products, policy, procedure and other important operational issues.
- Perform other duties as assigned.
- Work in partnership with local management, colleagues and clients at all ...