Location
sungai buloh, selangor, Malaysia
Posted
July 05, 2026
Job Description
Responsibilities
- Handle customer inquiries via phone, email, WhatsApp, and social media platforms promptly and professionally.
- Record and update customer samples, orders, reservations, and delivery scheduling in coordination with operations and warehouse teams.
- Follow up on orders, reservations, product proposals and project timelines to ensure customer satisfaction.
- Manage and resolve customer complaints and escalations in a timely and empathetic manner.
- Maintain accurate records of customer ...