MSP Technical Service Delivery Lead (Junior)
Microgenesis Business Systems
Full-time
Management & Operations
Location
mandaluyong, metro manila, Philippines
Posted
June 18, 2026
Job Description
Microgenesis Business Systems is looking for a role responsible for technical service delivery in the Managed Services group. This position ensures service levels, performance, and security targets are met while leading a team of MSP engineers.
The ideal candidate will manage major incidents, support presales, and engage clients in technical and compliance matters. The role emphasizes continuous improvement and service transition, ensuring effective onboarding and documentation.
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