Location
Dubai, United Arab Emirates, United Arab Emirates
Posted
July 20, 2026
Job Description
Mortgage Service Manager (UAE National)
Location:
Dubai, Dubai, AE, -
Brand: HSBC
Area of Interest:
Closing Date: Office Worker
Date: 24 Jul 2026
**Job description**
**Some careers shine brighter than others.**
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further
**In this role, you will:**
+ Take lead in effectively responding to inbound Home Loan/ Mortgage related complex queries and complaints received from customers through service channels within defined SLAs. Support the frontline team to in handling queries and complaints raised on MMX. Work closely with the team and stakeholders to ensure all cases are resolved in a timely manner and FCR (First Contact Resolution) ...
Location:
Dubai, Dubai, AE, -
Brand: HSBC
Area of Interest:
Closing Date: Office Worker
Date: 24 Jul 2026
**Job description**
**Some careers shine brighter than others.**
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further
**In this role, you will:**
+ Take lead in effectively responding to inbound Home Loan/ Mortgage related complex queries and complaints received from customers through service channels within defined SLAs. Support the frontline team to in handling queries and complaints raised on MMX. Work closely with the team and stakeholders to ensure all cases are resolved in a timely manner and FCR (First Contact Resolution) ...